SHIPPING INFORMATION

Items take about 4-7 business days of processing + the shipping time below.

We partnered with international fulfillment warehouse companies to store and manage our inventories, so if you ordered 2-3 items, note that they may arrive in separate packages. But, rest assured that they will all arrive on time. We will provide tracking information within 3-10 business days.

( Note that our International fulfillment centers do not ship during weekends or holidays )

This is a table of the estimated Standard Shipping times. Note that due to holidays, customs and weather delays, it may affect international shipments, we can only offer estimated shipping times.


1) INSURED SHIPPING ( 30-Day Warranty ) - low-cost Flat rate $4.97

2) INSURED SHIPPING ( 90-Day Warranty ) - low-cost Flat rate $14.97


COUNTRY

ESTIMATED SHIPPING TIME

United States

12-20 Business Days

Canada, Australia, New Zealand, United Kingdom

15-35 Business Days

Asia, Europe

20-40 Business Days

Mexico, South America, Caribbean

20-50 Business Days

Africa

30-60 Business Days



3) DHL/FEDEX EXPRESS SHIPPING - Flat rate $29.97

COUNTRY

ESTIMATED SHIPPING TIME

Worldwide*

3-7 Business Days

*Selected Countries Only


CUSTOMS, DUTIES & TAXES

  1. BelimThreads™ does not collect VAT/GST, brokerage/administrative fees, duties and/or taxes on your order and cannot predict what your particular charges may be. These additional charges, if applicable, are levied when the delivery reaches the specified destination. The recipient is responsible for these charges.
  2. The recipient must comply with all laws and regulations of the destination country, including ensuring lawful import of our merchandise. We are not responsible for orders which are delayed due to  customs in destination countries.
  3. We do not issue any refunds for customs fees, duties, taxes, shipping, or the cost of your order should you refuse to pay the customs fees and/or duties for parcel release. For some countries, parcels are subject to customs inspection and may take longer to arrive than stated delivery date.
  4. Parcels with overdue customs fees, duties and/or taxes are deemed as being abandoned and will be destroyed by your local customs office. No refund will be made on abandoned parcels.
  5. For more information regarding your country's customs policies, please contact your local customs office.

NON-DELIVERY, ABANDONMENT AND COLLECTION OF PARCEL

  1. BelimThreads™ offers tracking numbers that can be tracked from the moment it ships to delivery. Parcels delayed due to customs is not subject for refunds. If 60 days has passed from the time of shipment, and tracking does not show it is in customs, then we will mark that delivery as missing.
  2. Once your order has shipped, we are unable to arrange for cancellation or rerouting of your order. Please make arrangements for collection or redelivery of your parcel locally.
  3. Packages which are unclaimed within the stipulated time frame are subject to disposal by either the sender's or recipient's local postal office. No refund will be made on packages which are unclaimed, abandoned or disposed of.
  4. For more information regarding your local postal office's policies, please contact them directly.